Chase United MileagePlus Explorer Cardmember Benefits

Get the most out of your MileagePlus®
Explorer Card*

Chase United MileagePlus Explorer card Chase United MileagePlus Explorer card

Earn miles. Get away sooner.

Free first checked bag

Save up to $100 per roundtrip. The primary Cardmember and one companion traveling on the same reservation will each receive their first standard checked bag free ($25 value for the first checked bag, each way, per person) on United-operated flights when the primary Cardmember includes their MileagePlus® number in their reservation and purchases their tickets from United with their Card. For complete details, please visit united.com/ChaseBag .

Priority boarding

The primary Cardmember and companions on the same reservation will be invited to board United-operated flights prior to general boarding. To receive priority boarding, include your MileagePlus number with your reservation and refer to your United boarding pass for your boarding group number.

2 United ClubSM one-time passes each anniversary

Take some time to relax before your flight with two United Club one-time passes each year for your Cardmember anniversary. Enjoy complimentary beverages, snacks, and amenities like workspaces, free Wi-Fi and more. Passes are not valid for use at United Arrivals Lounge, United Global FirstSM Lounge, United PolarisSM lounge or Star Alliance® lounge locations. For a list of United Club locations, visit united.com/UnitedClubLocations . Access is subject to availability.

No foreign transactions fees

Purchases made with your Explorer Card outside the U.S. will not be subject to foreign transaction fees.

Double miles on tickets purchased from United

Earn 2 miles per $1 spent on airline tickets purchased from United, and 1 mile per $1 spent on all other purchases.

Upgrades on award tickets for Premier members

The primary Cardmember who is also a MileagePlus Premier member and traveling on an award ticket can take advantage of Complimentary Premier Upgrades on eligible United-operated flights (when available). For complete details, please visit united.com/upgrades .

Use miles towards flights and more

You can use MileagePlus miles for travel on United and other Star Alliance member airlines. Or use them to enhance your travel with upgrades, inflight Wi-Fi, hotel stays and car rentals. Miles can also be used for merchandise, gift cards and once-in-a-lifetime events. To learn more, please visit united.com/UseMiles .

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Trip Cancellation and Trip Interruption Insurance

If your trip is cancelled or cut short by sickness, severe weather, and other covered situations, you can be reimbursed up to $10,000 per trip for your pre-paid, non-refundable travel expenses, including passenger fares, tours, and hotels.**

Baggage Delay Insurance

Reimburses you for essential purchases like toiletries and clothing for baggage delays over 6 hours by passenger carrier up to $100 a day for 3 days.**

Lost Luggage Reimbursement

If you or an immediate family member check or carry on luggage that is damaged or lost by the carrier, you're covered up to $3,000 per passenger.**

Trip Delay Reimbursement

If your common carrier travel is delayed more than 12 hours or requires an overnight stay, you and your family are covered for unreimbursed expenses, such as meals and lodging, up to $500 per ticket.**

Auto Rental Collision Damage Waiver

Decline the rental company's collision insurance and charge the entire rental cost to your Card. Coverage is primary and provides reimbursement up to the actual cash value of the vehicle for theft and collision damage for most rental cars in the U.S. and abroad.**

Purchase Protection

Covers your new purchases for 120 days against damage or theft up to $10,000 per claim and $50,000 per year.**

Price Protection

If a Card purchase you made in the U.S. is advertised for less in print or online within 90 days, you can be reimbursed the difference up to $500 per item and $2,500 per year.**

Return Protection

You can be reimbursed for eligible items that the store won't take back within 90 days of purchase, up to $500 per item, $1,000 per year.**

Extended Warranty Protection

Extends the time period of the U.S. manufacturer's warranty by an additional year, on eligible warranties of three years or less.**

Free Checked Bag

I was just approved for the MileagePlus Explorer Card. When will I begin to receive my first checked bag free?
Please allow 2 weeks after account opening for your first free standard checked bag to be available on your United reservation. Please remember to include your MileagePlus number in your reservation and to purchase your United ticket with your MileagePlus Explorer Card.
What do I need to do to receive my first checked bag free?
To receive your first checked bag free, you must be the primary Cardmember, include your MileagePlus number in your reservation and purchase your United ticket with your MileagePlus Explorer Card. The primary Cardmember and one companion traveling on the same reservation will each receive their first standard checked bag free ($25 value for the first checked bag, each way, per person) on United-operated flights. Fees for additional, oversized and/or overweight bags will apply. See united.com/ChaseBag for more details.
If I use my miles to book a MileagePlus award ticket, am I still eligible to receive my first checked bag free?
Yes. Explorer Cardmembers are eligible to receive their first checked bag free when they use their miles to book award travel for a United-operated flight, as long as they add their MileagePlus number to their reservation and pay for their award ticket taxes and fees with their MileagePlus Explorer Card.
Are authorized users eligible to receive their first checked bag free?
One (1) authorized user is eligible for a free checked bag if they are traveling on the same reservation as the primary Cardmember.
I am traveling on a United codeshare partner-operated flight but booked my ticket on united.com. Will I receive my first checked bag free?
No. You will only receive a free checked bag on United-operated flights.
I am a MileagePlus Premier member. Will I receive my first checked bag free?
Premier members who are also Explorer Cardmembers will not receive a free checked bag in addition to the free checked bag(s) awarded with MileagePlus Premier status. For additional information on Premier benefits, please visit united.com/premier .
Where can I learn more about the free checked bag benefit?
Please go to united.com/ChaseBag for details. If you are an Explorer Cardmember and still have questions, please call the Chase number on the back of your Card.

Priority Boarding

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What is priority boarding?
As an Explorer Cardmember, priority boarding will provide you with the opportunity to board United-operated flights before general boarding but after Premier members and passengers with Premier AccessSM designations or requiring special assistance.
I was just approved for the MileagePlus Explorer Card. When will I begin to receive priority boarding?
Please allow 2 weeks after account opening for priority boarding to be available on your United reservation.
What do I need to do to receive priority boarding?
To receive priority boarding, you must be the primary Cardmember, include your MileagePlus number in your reservation and be traveling on a United-operated flight.
How does the boarding process work?
The United gate agent will conduct a pre-boarding announcement for your flight. Your priority boarding group number will be printed on your boarding pass. When your group number is called, you may proceed to board the plane.
Will my boarding pass have "Priority Boarding" printed on it?
Your priority boarding group number will be printed on your boarding pass but it will not explicitly say "Priority Boarding."
Are authorized users eligible to receive priority boarding?
Authorized users are only eligible for priority boarding if they are traveling with the primary Cardmember on the same reservation.
I am traveling on a United codeshare partner-operated flight but booked my ticket on united.com. Will I receive priority boarding?
No. You will only receive priority boarding for United-operated flights.
Will I have to show my MileagePlus Explorer Card to receive priority boarding?
No. If you are the primary Cardmember and added your MileagePlus number to your reservation, your boarding pass will have the priority boarding group number printed on it.
Will my entire party have priority boarding?
The primary Cardmember and companions traveling on the same reservation will be invited to board after Premier members and before general boarding. The primary Cardmember's MileagePlus number must be on the reservation.
Where can I learn more?
If you are an existing MileagePlus Explorer Cardmember and still have questions, please call the Chase number on the back of your Card.

United Club Passes

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How many guests can I take into the United Club at one time?
Each United Club pass grants one person one-time access to a United Club location. Each guest will need their own pass. Access is subject to United Club terms & conditions, united.com/UnitedClubRules , and access policies, united.com/UnitedClubAccess .
When will I receive my United Club passes?
You will receive your 2 United Club passes approximately 4 weeks after your account opening and every 12 months thereafter as long as the credit card account remains open.
Can I use the United Club pass to gain access to a Star Alliance Club?
Your United Club pass is only valid for access to United Club locations. For a list of the participating United Club locations, please visit united.com/UnitedClubLocations .
Is there a minimum age to enter the United Club?
You must be 21 years old to enter the Club, unless you are accompanied by an adult. Each customer must have their own individual United Club pass to enter the Club.
Where can I learn more?
If you are an existing MileagePlus Explorer Cardmember and still have questions, please call the Chase number on the back of your Card.

Earning United Miles

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I just opened a new account. How long will it take for me to see the MileagePlus miles in my MileagePlus account?
Once you qualify for the bonus miles and your monthly billing cycle closes, it can take 6-8 weeks before they post to your MileagePlus account.
How long will it take before any MileagePlus miles that I earn with my MileagePlus Explorer Card are visible in my MileagePlus account?
After you make a purchase with your MileagePlus Explorer Card, it can take 6-8 weeks for the miles to post to your MileagePlus account.
What do I have to do to earn double miles on tickets purchased from United?
The additional 1 mile per $1 spent on airline tickets purchased from United will automatically post to your account for eligible purchases. Eligible purchases include United tickets purchased directly from United but exclude purchases made onboard United flights.
Are in-flight purchases on United flights eligible for double miles?
No. Only tickets purchased from United are eligible for double miles.
Is there a limit to the number of MileagePlus miles I can earn on the MileagePlus Explorer Card?
There is no limit to the number of miles you can earn.
How do I qualify for the 10,000 bonus miles each year?
As a MileagePlus Explorer Cardmember, you receive 10,000 bonus miles after you spend $25,000 on purchases on your Card each calendar year. For your first year as a Cardmember, calendar year means the period beginning with your enrollment date through December 31 of that same year. Therefore, you will have from your account open date through December 31 to earn the bonus in the first year.
How do I qualify for the 5,000 mile authorized user bonus?
To earn the 5,000 bonus miles, the primary Cardmember must add an authorized user to their account and make a first purchase with their Card within 3 months from account opening. To add an authorized user after you have already become a MileagePlus Explorer Cardmember, please call the Chase number on the back of your Card.
Are miles earned on the MileagePlus Explorer Card subject to expiration?
Your MileagePlus miles will not expire as long as there is activity on your credit card account, including paying your annual membership fee, and the credit card account is open and not in default.

The Luxury Hotel & Resorts Collection*

This exceptional group of over 900 properties includes many of the world's most exquisite hotels, resorts, lodges and spas, each of which extend you complimentary Cardmember Benefits with every stay. Make a reservation using your Chase Card to receive the following benefits including:

  • Daily breakfast for two
  • A special benefit unique to each property, such as a dining or spa credit
  • Complimentary in room Wi-Fi
  • A room upgrade, if available
  • Early check-in and late checkout, if available

Please visit LHRCollection.com for more information.

Exclusive Events with Inside Access

Pursue more of your passions. As a Cardmember you will be delighted with opportunities to purchase private, curated once-in-a-lifetime experiences. Sample select wines and satisfy your palate with culinary events at some of the world's best restaurants, meet a sporting legend or make memories with your family. You'll revel in the chance to explore pleasures old and new with experiential events offered exclusively for Cardmembers. Please visit InsideAccess.com to learn more.

Visa Concierge Service*

Get complimentary Visa Signature® Concierge Service 24 hours a day. Find tickets to the top sports and entertainment events, make dinner reservations and even get help sending the perfect gift.